{"id":1537,"date":"2021-03-24T16:57:34","date_gmt":"2021-03-24T15:57:34","guid":{"rendered":"https:\/\/elca-sc.com\/1537\/servizi-al-cliente-assistenza-schede-elettroniche\/"},"modified":"2022-08-31T14:15:08","modified_gmt":"2022-08-31T12:15:08","slug":"customer-service-assistance-electronic-cards","status":"publish","type":"post","link":"https:\/\/elca-sc.com\/en\/1537\/customer-service-assistance-electronic-cards\/","title":{"rendered":"At the customer\u2019s service at all times"},"content":{"rendered":"<p>Customer service is an integral part of Elca\u2019s services and philosophy. In our approach <strong>customers must feel safisfied before, during and after purchasing our\u00a0 products<\/strong>. Therefore, we follow each project with the utmost care, making available the expertise of our\u00a0 technical department to prevent any problem and to solve any inconvenience.<\/p>\n<p>We don\u2019t just produce electronic boards and deliver a finished product. We also cooperate actively in all the stages following the supply requested. We specifically choose quality materials and take care of production with great attention<strong> to reliability and durability, to prevent and reduce service requests<\/strong>. Thanks to customer reports we can continuously refine products to make them more and more match expectations. In case of need, <strong>we are available to quickly solve technical problems<\/strong>.<\/p>\n<p>We also follow the technological evolution and give the possibility to update our programmable cards. When a customer feels the need to renew production,\u00a0 it is possible to intervene on the cards already produced, to modify and adapt them, without having to develop a completely new project.<\/p>\n<p>To make our electronic boards even safer and more efficient, we carry out careful tests. <strong>Production tests are the best opportunity to demonstrate the value of the supply<\/strong> we are delivering. We carry out standard checks to observe the efficiency and validity of our products. We check the quality of the welds, the correct positioning of the electrical components and the absence of errors in the assembly. At the request of customers, <strong>we can carry out more specific tests<\/strong>, collaborating with important certification bodies.\u00a0<\/span><\/p>\n<p>In order to preserve the goods, we have installed modern warehouses, equipped with temperature and humidity control systems, inside our company. We safely manage\u00a0 the storage of raw materials, semi-finished products and finished products. We carefully plan material supply and control material flows to ensure smooth and uninterrupted production.<strong> We guarantee the correct management of shipment<\/strong>, using both company vehicles and national couriers. The logistics is carefully planned in order not to put at the risk the physical characteristics of the products and the punctuality of the deliveries.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer service is an integral part of Elca\u2019s services and philosophy. In our approach customers must feel safisfied before, during and after purchasing our\u00a0 products. Therefore, we follow each project with the utmost care, making available the expertise of our\u00a0 technical department to prevent any problem and to solve any inconvenience. We don\u2019t just produce [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1497,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[9],"tags":[],"class_list":["post-1537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer services: electronic boards assistance<\/title>\n<meta name=\"description\" content=\"Elca services follow the customer before, during and after the purchase of electronic boards. 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